Forgot Your Kucoin Login Credentials? Tips to Regain Access

If you lost your Kucoin username, password, or 2FA device, don't stress. Our guide offers tips to recover and restore access to your cryptocurrency exchange account.

If You Forgot Your Kucoin Login Credentials - Follow these steps

Introduction It can be stressful suddenly not having access to your Kucoin exchange account due to lost or forgotten login credentials. However, in most cases, regaining access is straightforward if you follow the proper steps. This guide will provide tips to restore your access if you lost your Kucoin login info.

Recovering Your Username If you forgot your Kucoin username, try entering the email address you used to sign up to have it sent to you. Also check for a confirmation email from when you first registered. Your username is typically an email.

Resetting Your Password If you forgot your Kucoin password, you can easily reset it:

  1. Go to the Kucoin login page

  2. Click the "Forgot Password" link

  3. Enter your account email address

  4. Complete the captcha challenge

  5. You will receive a password reset email from Kucoin

Follow the instructions in the reset email to create a new password and regain access to your account.

Bypassing 2FA Problems If you lost your 2FA device, you have a few options:

  • Log in with recovery code provided when enabling 2FA

  • Contact Kucoin support to temporarily disable 2FA

  • If using Google Authenticator, sync to a new device

You can also set up 2FA again from scratch. Just be sure to save your recovery key this time!

Proof of Identity In some cases, Kucoin support may require you to verify identity before restoring access. Be ready to provide info like your ID, date joined, locations of login, etc.

While losing access to Kucoin can cause temporary frustration, there are recovery options available in most scenarios. Follow the tips in this guide to get back into your account if you encounter login problems.

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